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Telemarketing Equipment
Are you looking for highly effective yet less expensive telemarketing
equipment for your own business or company? If so, then don’t
worry. A number of companies are developing telemarketing equipment
for entry into almost every field. They promise ease of use
and reliability and this is perhaps one of the reasons why you
are now considering telemarketing equipment.
Telemarketing equipment and software are now highly considered
by numerous companies knowing that it greatly aids the business
in enhancing the telemarketers’ efficiency. There are even great
tools for keeping track of all actions and calls, and they support
administrators in monitoring and evaluating their telemarketing
agents. With all the capabilities of telemarketing equipment,
it’s no wonder that today these tools have become more than
just a necessity for every telemarketing company.
Following is some of the well-known and highly valued telemarketing
equipment that could provide answers to your telemarketing questions
and needs:
The PACER
Designed and developed by Database Systems Corp., one of the
leading providers of telemarketing software solutions as well
as telemarketing phone equipment or systems that are ideally
suited for call centers and service support organizations, the
PACER is an outbound telemarketing dialer and call center phone
system that handles inbound and outbound telemarketing calls
for a vast range of contact centers. According to the proponents
of this telemarketing equipment, the calls are either initiated
by the phone system or accepted from the outside and then distributed
in an intelligent fashion to the service agents.
Another thing to note about the PACER is that this equipment includes ACD and IVR components. It even has a recording capability. And, when you employ industry standard components, this telemarketing equipment has features and functions that can only be found in large scale PBX’s. It can also connect calls to the company’s employees working at home or in a local or remote office.
The TELEMATION
The TELEMATION is but another powerful telemarketing tool developed
by Database Systems Corp. According to the company, TELEMATION
is their award-winning Customer Relationship Management (CRM)
application used in a wide variety of organizations, including
help desks, contact centers, service bureaus, customer service
centers, reservation centers and corporate call centers. And,
perhaps what’s best about this telemarketing tool is that the
package has extensive CTI features and is fully integrated with
the company’s PACER phone system.
DialVision
DialVision is said to be a 100 percent web-based CIM application
and telemarketing software dialer that can be used by a call
center or department to handle outbound telemarketing campaigns.
This telemarketing solution is supported by inbound and blended
campaigns and it is written in HTML. As such, DialVision is
widely recognized as a thin-client application that needs only
the use of a web browser at a telemarketer's workstation.
Agent Station Deluxe Predictive Dialers
The predictive dialers developed by Agent Station Deluxe are
basically telephone dialer systems that automatically place
calls from a pre-loaded database list of numbers on a single
line or multiple lines. These telemarketing products work to
detect answering machines and voicemail devices, and will even
deliver pre-recorded messages if you choose, detect busy signals
and disconnected numbers, as well as updates that your contact
management automatically with live agent interaction.
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